Description:
We are seeking a Web Content Administrator to support our federal client. In this role, the Web Content Administrator will manage and maintain our website, ensuring it is up-to-date, user-friendly, and aligned with client goals. The ideal candidate will have previous experience as a web content coordinator or in a similar role and be detail-oriented and organized.
This is a fully remote position based in United States.
Responsibilities
- Be the primary point of contact for incoming code changes and bug fixes.
- Coordinate incoming requests for enhancements and/or reported bugs from the project team. Gather requirements, document the changes utilizing Microsoft Planner tool, and communicate status with task team(s).
- Collaborate with the development team and task lead to ensure that new requests have all the required information to complete the work with defined acceptance criteria. Work with the Lead Software developer to determine level of effort and timeline in order to complete the changes.
- Test the enhancements or bug fixes based on the defined requirements or pass-fail criteria and sign off on changes to prepare the site for software updates.
- Support Task Leads to update website content.
- Assist Task Leads in updating Drupal page templates and content types with new data.
- Understand the use of Drupal taxonomy for tagging content and resources.
- Assist in the upload of Web formatted videos into the resource library
- Manage all website membership requests and Drupal access roles of all users so that users requesting access are properly vetted and reviewed and granted access to the system in a timely manner.
- Compile a list of completed tasks to be used in populating the Monthly Status report for your task. Prepare a first draft of the Monthly Status report so that it can be reviewed and revised by the task lead.
- Coordinate with the Website Task lead to capture all accomplishments and plans for the upcoming month.
- Prepare Google analytics appendix report (for monthly progress report) capturing key site analytics as captured from Google G4 analytics application.
Requirements:
Required Experience and Skills
- A minimum of two (2) years experience in web content management and/or supporting systems with some technical support.
- Basic data analysis and understanding of web metrics (e.g., ability to export/clean up datasets, draw insights and trends from website data, draw insights on website performance metrics, identify major data entry mistakes). Experience with Google G4 Analytics preferred.
- Basic familiarity and understanding of the Drupal content management systems (e.g., uploading and organizing content, understanding site workflows, understanding Drupal user management and permissions, identifying potential systemic/operational issues), Drupal experience preferred
- Keen attention to detail
- Strong communication and interpersonal skills
- Strong writing and editing skills
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
- Able to obtain government clearance.