Description:
The Warehouse Associate strives to exceed customer expectations by ensuring orders are available, accurate, salable and received in a timely manner. This position will demonstrate order fulfillment task goals are conducted accurately, efficiently and safely, while surpassing customer expectations.
Essential Functions
To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.
Order Filling
- Picks product from fulfillment center stock according to wave pick list and organizes on cart
- Pulls warehouse items from the shelves based on number, size, color, quantity, and quality requirements
- May operate scanners so that the proper order is picked, and inventory is managed accurately
Order Checking
- Verifies that the item picked matches the item on the invoice by comparing manufacturer name, manufacturer item number, and item description
- Verifies quantity of items picked matches item quantity on the invoice
- For time sensitive items, verifies the expiration date on the item is acceptable for shipment to the customer
- Verifies all items listed on the invoice have been picked
- For items that include component(s), such as a pump, verifies that components are included
Packing
- Counts quantity of items and verifies the count to the quantity listed on the invoice
- Matches the ship to address or invoice number on the shipping label with the same information on the invoice
- Selects correct packaging, fill and labels
- Follows regulatory guidelines when packing items with regulatory classification
- May create proper shipping papers for packages containing hazardous materials
Manifests
- For packages not auto-manifested: weighs packages, determines appropriate method of transportation, verifies proper labeling, scans information and applies shipping labels
- For packages auto-manifested: verifies and corrects non-conforming packages
Expeditor
- Processes orders requiring special handling as required by branch personnel, sales staff or end-user
Order Processing
- Fulfill current or new client orders to achieve client customer satisfaction