Description:
As the "face of Airgas", Branch Associate/Backup Delivery Driver is responsible for safely and efficiently delivering gas cylinders to local and regional business customers from an Airgas branch. This position loads, unloads, delivers, and returns gas cylinders while frequently interacting with Airgas customers. Additionally, this position will support for the safe and orderly stocking, storing, and labeling of all incoming materials and supplies at the location's warehouse for future redistribution. There is also responsibility for the picking, packing and distribution of materials and supplies for delivery via outside carriers or local Airgas drivers to the customer's location.
- Safely loads, delivers and unloads cylinders containing compressed gases to the customer's place of business. Delivers compressed gas cylinders to external and internal customer sites. Records deliveries and pick-ups on a load manifest and obtains signatures from customers for receipt purposes. Collects empty cylinders or rejected or unsold merchandise. Returns empty cylinders to either a plant or branch location for refilling.
- Establishes and maintains good customer relations. Listens to and helps resolve service inquiries and complaints.
- Provides timely communication back to manager or to the customer’s assigned Airgas sales associate regarding any changes or issues experienced by the customer.
- Performs cylinder inspections per operating procedures.
- Maintains load manifests and all required vehicle documents ensuring they are properly completed and balanced with truck counts and shipping documents before and after deliveries. Ensures that vehicle manifests, labeling and load are in compliance with regulatory guidelines such as those pertaining to the Department of Transportation (DOT), Environmental Protection Agency (EPA), Federal Motor Carrier Safety Administration (FMCSA), Food & Drug Administration (FDA), Occupational Safety and Health Administration (OSHA), and Airgas safety standards (SAFECOR).
- Performs pre-trip and post-trip vehicle inspections documenting deficiencies & ensures all safety items are in good working order.
- Ensures all safety rules are strictly observed & any accidents or injuries are promptly reported to management.
- Operates a pallet jack, forklift & other warehouse equipment.
- Works in a warehouse or on dock as needed.