Visitor Center Manager

Description:

Areas of Responsibility and Tasks

· Creatively and actively sell the museum, Route 66, and local historic attractions to visitors

· Build relationships with the Convention and Visitors Center Bureau, Bloomington Downtown businesses, Looking for Lincoln, and Route 66 Scenic Byways

· Maintain daily cash and visitor reports, including a bi-monthly report for the museum’s board of directors

· Use POS cash handling system to sell merchandise, admission, tickets, and memberships

· Conduct daily operations, including opening and closing the register, answering phones, promoting programming, highlighting exhibits, answering guest inquiries, and accepting payment

· Purchase and manage inventory for the giftshop

· Directly oversee and support volunteers and part-time VC assistants

· Work with the marketing department to promote the culture and brand of the VC and the museum, which includes updating community calendars about museum and VC events

· Be available as needed to assist other staff members in the completion of projects

· Be actively involved in the larger McLean County community

· Be available to work evenings and Saturdays on occasion

· Conduct other tasks as assigned by the Executive Director

Qualifications

· Bachelor’s degree in relevant field OR four or more years of relevant experience, OR four years of combined education and experience

· Experience with POS software, cash handling, customer service, retail

· Marketing experience preferred

· Retail and management experience a plus

· Bilingual (Spanish) candidate a plus

Skills Needed

· Visionary

· Self-starter

· Effective interpersonal skills

· Cheerful personality