Description:
The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
The UX designer is responsible for creating innovative solutions for a wide variety of product platform design challenges including mobile, desktop, hardware interfaces, physical environments, and person-to-person interactions.
Responsibilities
- Create satisfying, compelling experiences for users of a product platform; often drawing on results from user research and workflow analysis.
- Monitors user experience and ensuring that websites, software programs and product platforms are both appealing and easy for customers to use.
- Assists with the design for new experiences and improvements of existing experiences by developing and maintaining detailed user-interface specifications.
- Plans and defines strategy for the direction of future iterations or sprints and quickly iterates on multiple interactive design solutions and work through details.
- Advocates for design solutions, highlighting inputs that influenced the decisions including business and user goals, demographic and usage data, and research findings.
- Produce high-quality solutions through flow diagrams, graphic designs, storyboards, and site maps to effectively communicate interaction and design ideas.
- Presents design work to multiple teams and senior leadership for review and feedback.
- Delivers work that’s not only user-friendly, aesthetically engaging, but which also produces results.
- Works alongside engineers and product platform managers and designers throughout all stages of the production cycle.
- Educates the team by contributing to the group’s shared knowledge of user-centered design and research methodologies.
- Provides guidance on the implementation of UX research techniques, identifies target user groups and carry out interviews or other types of inquiries to help understand user needs and testing activities to assess user behavior to optimize the performance of new and existing features.
- Gathers user feedback to determine potential defects or areas for clarity, working closely with the platform design team, other IT professionals and Holman personnel to refine user experience and perform usability tests on software product platforms or website features to ensure excellent functionality.
- Maintains a competitive edge against competitor product platforms and industry trends.
- Understands product platform specifications, user psychology and the art of storytelling; predict what might work for both.
- All other duties as assigned.
Relevant Work Experience
- 3+ years of experience as a user experience designer, interaction designer, information architect, or similar role.
- A portfolio or samples of work demonstrating experience creating great user-centered design solutions.
- Experience in a highly Agile/scrum environment working as part of a collaborative multi-disciplinary team and working directly with developers for implementation of designs.
- Familiarity with wireframing software such as Figma, Uizard, Microsoft® Visio, Adobe® InDesign or Axure.
- Familiarity with design programs and tools such as Photoshop, Illustrator, Fireworks and InVision.
- Fluency in best practices for web-based information architecture and design.
- Strong knowledge of usability principles and techniques.
- Experience in HTML/CSS and JavaScript a plus.