Description:
We are currently looking for a full-time UX Designer to join our growing Digital team, located in Manhattan Beach, California. This position will be hybrid, with two days per week in-office expected.
This position will support Skechers’ global e-commerce websites and native apps (Android, iOS) by enhancing and delivering on functionality that streamlines the customer experience to increase sales and engagement rates while building brand loyalty and customer satisfaction. In this role, you’ll leverage both your experience in design and insights into user behavior to help redefine the Skechers online shopping experience.
The ideal candidate will demonstrate a working knowledge of emerging and innovative UI/UX trends to identify opportunities for helping customers discover and explore products within the eCommerce space. You’ll work closely with other designers, researchers, developers, and other cross-functional teams to provide design direction for multiple projects, delivering solutions that meet the needs of both the business and customer.
You’ll leverage analytical tools in addition to quantitative and qualitative research to inform and drive design decisions and accelerate digital product development. You’ll work with senior management, front-end developers, and QA teams to translate concepts into solutions that are consistent with Skechers brand standards. You’ll help create designs to be implemented on the US website, Android & iOS apps, and email, while creating customizations (as needed) to support differences in locale and language for Skechers’ growing international eCommerce business.
Essential Job Responsibilities
- Collaborate with cross-functional teams on the design, development, and implementation of new features and capabilities for Skechers’ consumer-facing digital experiences (web, app, email, etc.)
- Collaborate with Customer Care and Retail teams to identify points of friction and provide recommendations to improve the shopping experience, reducing customer service calls.
- Work with product owners, researchers, and front-end developers to ensure that all business and technical requirements have been considered throughout the design process.
- Provide design QA and feedback to front-end engineers through the development process, ensuring experiences meet UX requirements before being released to customers.
- Translate concepts and ideas into user flows, wireframes, mockups, and prototypes for multiple viewports and devices.
- Present UX / UI concepts to cross-functional teams and senior management for buy-in, feedback, and approvals.
- Participate in design critiques and discussions with other UX design team members, presenting work for feedback, as well as providing feedback to others.
- Leverage a data-driven design process through the usage of CRO practices, analytics, and A/B testing tools to inform design decisions.
- Create user flows, wireframes, mock-ups, and interactive prototypes to effectively conceptualize and communicate interaction behaviors or design intent.
- Create design components that leverage video, live text, motion, and interactive functionality for responsive web and native applications.
- Assist in the creation and maintenance of style guide and design system library files, best practices, and brand standards.
- Develop ad-hoc designs or mockups as needed while balancing primary responsibilities.
Job Requirements
- Ability to work on-site at Skechers Headquarters in Manhattan Beach, CA min. 2-days per week.
- Digital portfolio showcasing past UX design work, processes, and decision-making.
- Strong grasp of UX design processes, best practices, and methodologies.
- Proficient in English with excellent written, verbal, and presentation skills, with the ability to lead conversations and navigate feedback from stakeholders.
- High level of attention to detail and accuracy.
- Demonstrated proficiency in Figma is required.
- Experience with style guides, design systems, and brand standards is preferred.
- Experience with HTML/CSS is a plus.
- Experience with Quantum Metrics, GA4, or other analytics and testing platforms is a plus.
- Experience with Adobe Photoshop and/or Illustrator is a plus.
- Experience with JIRA and working with developers in an agile work process is a plus.
- Ability to translate company goals and objectives into digital experiences based on customer research and metrics is a plus.
- Ability to work with people of all corporate levels.
- Ability to multi-task and prioritize effectively.
- Ability to work effectively in a dynamic, quick-moving environment.
Education and Experience
- 3-5 years of UX design experience in a professional setting.
- Prior consumer-facing eCommerce experience, across responsive websites and native applications, is preferred.
- Bachelor's degree in related field such as Graphic Design, Digital Media, User Experience Design or similar.