Urgently Need Customer Service Representative

 

Description:

General Responsibilities:

  • Receive, investigate and resolve escalated customer calls, complaints, and inquiries pertaining to billing, collections and other customer service functions.
  • Process customer bills, adjustments, and payments within the billing software program. Answering general phone calls, transfer calls, questions, filing, enter data. Dispatch instruction to field technicians, arrange for dig safe calls including tie sheets.
  • Schedule meter changes, work calendars for service technicians, time keeper responsibilities.

Education/Equivalent:

  • High School Diploma or equivalent required

 

Work Experience Needed:

  • 1-2 years of experience in office customer service

Organization Comrise
Industry Customer Service / Tele Marketing / Tele Sales Jobs
Occupational Category Urgently need Customer Service Representative
Job Location Massachusetts,USA
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2024-11-07 8:00 pm
Expires on 2025-01-24