Unarmed Security Guard

Description:

INSTITUTIONAL RESPONSIBILITIES

· Actively contribute to a positive organizational culture based on mutual respect, a spirit of collegiality, cooperation, and openness to many perspectives

· Participate in a culture of ongoing learning, collaboration, innovation, creativity, and community engagement.

· Support the CAM’s mission, values, vision, and core commitment to the visitor experience, community engagement, and institutional relevancy for the future.

· Contribute to and support CAM’s strategic plan, annual priorities, and institutional initiatives.

RESPONSIBILITY/DUTIES

· Protect artwork and facility from damage and/or theft by maintaining a presence in all spaces of the museum on a continuing basis. This is done by continuously walking through the galleries and other museum spaces.

· Be prepared to assist guests in the event of an emergency.

· Avoid distractions and conversation.

· Do not hesitate to speak up. You are responsible. If at any time you feel overwhelmed, call for help (1. your supervisor, 2. Admin staff)

· Any discovery of works of art that have been touched, damaged or otherwise harmed are to be reported to the Registrar immediately first verbally, then in writing by completing an incident report to include all details available (time, date, description, etc.).

· Open and close the museum using established practices and check- lists.

· Monitor the following and complete incident report for any:

• 1) Condition of art and museum property through daily and continuous walk-throughs,
• reporting any new or suspicious changes in appearance of artworks. Report any findings to the registrar immediately.
• 2)Condition of the gallery spaces, reporting any lights or electrical outages, damage to walls, furniture, etc to the exhibitions manager.
• 3)Any suspicious or unusual visitors or behavior. Complete an incident report and notify your supervisor of immediate concerns.
• Complete daily guard log information worksheet and place the document in the Property Manager’s mailbox.
• Complete incident and or accident reports, notify Property Manager of the circumstances immediately and follow up to be certain needed action is taken. All information regarding incidents, accidents or fires will be released only by the director. Maintain confidentiality.
• Monitor HVAC and other facility systems and respond promptly or report any findings to the Property Manager or appropriate staff member. All HVAC water systems should be checked 3 times a shift at the beginning, middle and end of shift.
• Keep floors and windows clean, monitor rest rooms for supply needs housekeeping and trash accumulation. It is Security’s responsibility to keep the gallery floors clean, since cleaning companies are not insured.
• During weekends or when staff are not immediately available, if a problem occurs, contact the Property Manager as outlined on the telephone list provided at the security station.
• Answer visitors’ questions briefly or refer them to the Information Desk volunteer, staff member or printed literature. Do not get involved in conversation.
• Clock in and out.
• Assist with housekeeping during and after events.