Umfa Visitor Services Representative

Description:

Responsibilities

Provides excellent customer service to Museum guests

a. Greets each guest with a friendly face and helpful attitude

b. Ability to multi-task and prioritize

c. Accurately process transactions

d. Answers phone and responds to voicemail

Demonstrates museum knowledge

a. Responsible for general knowledge of Museum operations and departments

b. Awareness of current exhibitions and programs and understanding about works in our permanent collection

c. Receives updates via email, reviews general calendar and responds to email correspondence

d. Proficient in selling memberships and member benefits

e. Assist customers with calendar, exhibition, program and event questions

Maintains a team player attitude

a. Accomplish opening and closing tasks both independently and in small teams

b. Receive deliveries; check for accuracy and approve packing slips

c. Restock/check inventory levels of products and supplies

d. Remove all trash and food debris daily

Minimum Qualifications

Six months cashiering experience or equivalency (one year of education can be substituted for two years of related work experience), basic mathematical skills, and demonstrated human relations and effective communication skills required. Word processing and spreadsheet skills may be preferred for certain positions.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.