Strategic Development Manager

Description:

What You'll Do

• Collaborate with Enterprise customers to understand their visual communication and content creation needs.
• Find opportunities for Adobe Express and Firefly to streamline workflows, enhance creativity, and improve productivity.
• Demonstrate the specific value proposition of each solution, showcasing how they integrate seamlessly with the Adobe ecosystem including Creative Cloud, Stock, Fonts, and Libraries.
• Develop and deliver compelling product demos that resonate with customer needs, moving beyond features to showcase real-world impact.
• Partner with Customer Success Managers and other specialists to develop targeted adoption strategies and drive active user engagement within customer organizations.
• Collaborate with product and GTM teams, providing actionable insights from customer engagements to inform product roadmaps and go-to-market strategies.

What You Need to Succeed

• 10+ years of experience in a customer-facing role, ideally within the design/creative industry.
• Proven track record of successfully implementing visual communication solutions for Enterprise brands.
• Deep understanding of the challenges and opportunities faced by enterprise visual communicators.
• A blend of customer success, business development, product evangelism, marketing, and design consulting skills.
• Exceptional presentation and storytelling skills, capable of translating technical jargon into clear, compelling narratives.
• Proficiency in synthesizing complex business requirements into accessible and effective solutions using Adobe Express and Firefly.
• Strong relationship-building abilities, adept at securing consensus and fostering trust with both customers and internal partners.