Strategic Account Representative

Description:

As an established part of the Customer Management team, the SAR partners closely with the customer, sales and other internal strategic teams in support of McKesson's Primary Care Corporate Account Customers. The SAR team is assigned to McKesson’s largest customers across Extended and Primary Care. Partnering externally with the customer and internally with McKesson’s subject matter experts, the SAR role is designed to support daily activities critical to the customer experience. These activities include but are not limited to, inventory reviews, data reporting needs, and account creation.
Key Responsibilities:

• Acts as primary customer contact for daily customer activities

• Partners with the Sales VP to represent customer goals with internal stakeholders

• Utilizes data to help customers better understand their business and opportunities with McKesson

• Tracks open customer issues and partners with other back-office teams on timely resolution

• Prepare and monitor reports such as: back order reports, pricing discrepancies, licensing expirations, contract renewals, cost savings, other reports as needed

• Attend customer meetings and deliver progress updates on key initiatives and goals