Strategic Account Manager

Description:

The Assistant Director - Federal Account Manager – Core Accounts proactively drives account management activities, sales and program management, communication and administration related to the account(s). You will support the Global Client Service Partner (GCSP) and work closely with the account team (e.g. Client Executive and other Business Development (BD) functions) across the GPS Market Segment through communications, frequent follow-up, meetings and reporting to deliver Exceptional Client service – Although you will receive general supervision, you will be expected to work independently.

Your key responsibilities:

You will be responsible for providing account management support on 2-4 Core accounts across the GPS Market Segment depending upon the account size and scope. You will be expected to work closely with the GCSP and account team to achieve the goals for global revenue, margin and sales pipeline. You will drive the key activities of EY’s Account Management Framework (AMF) and co-develop account strategy with account leadership and drive execution of account plan.

Skills and attributes for success

• Ability to provide insights and analysis around sales and revenue data to understand trends, issues and provide recommended actions
• Ability to provide follow up on account actions by tracking progress against deadlines and driving activity
• Ability to operate both internally and externally and on a local and global virtual basis to achieve results
• Work with minimum supervision, linking in with account team as and when required
• Ability to manage the annual global revenue planning process
• Act as a project manager for specific account activity
• Own the Assessment of Service Quality (ASQ) process by developing the plan, attending interviews and driving action after the interviews and year-end follow up

To qualify for the role, you must have:

• 7-10 + years of sales operations, business development or similar experience
• Experience working in a professional services organization and/or with Federal government clients
• Bachelor’s degree (emphasis in Business preferred) or equivalent experience
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Effective influencing and relationship building skills with strong executive presence
• Excellent written, verbal, and presentation skills
• Strong attention to detail and sound organizational skills
• Ability to manage multiple priorities simultaneously
• Ability to obtain a security clearance
• Ability to work from the EY office as needed