Description:
Axon Strategic Account Executives are seasoned SaaS sales professionals focused on new product sales. This role works alongside existing Key Account Executives who work with the Top 1200 largest law enforcement agencies in the country. Your role is to augment the Account Executive to lead discovery efforts and thought leadership around the complex procurement of CAD (Computer Aided Dispatch), RMS (Records Management System), and Use of Force/Internal Affairs tracking software. You are responsible for assisting with and leading pre-sales discovery, value building, and sales of these products in tandem with the main Account Executives. Your ability to think creatively, articulate complex solutions, uncover latent pain, build and maintain senior and end user level relationships, and connect with agency stakeholders will be key to your success.
- Work with your sales partners to build pre-sales plans and relationships within prospective customer agencies.
- Work with your demo team partners to build relevant and impactful demos for prospective customers.
- Identify known and latent pain points and needs within agencies.
- Articulate the plan to solve for those problems and pain points through adoption of Axon Dispatch and/or Records.
- Assist as the internal lead coordinating stakeholders to prepare any documentation needed for procurement including RFPs and best and final demos.
- Develop and maintain client and partner relationships to ultimately drive revenue growth.
- Build a strategic plan in tandem with account executives to grow market share, drive customer satisfaction (NPS), and achieve corporate strategic objectives.
- Own and build relationships with regional and national trade organizations such as NENA, APCO, IACP, and NIAIA.
- Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities.
What You Bring
- Minimum of 5 years of demonstrated successful customer facing Software (SaaS / Cloud) Sales or Sales Adjacent Experience.
- Solution or consultative sales experience working within complex sales processes.
- Proven ability to drive adoption of disruptive technology solutions in an existing competitive market.
- Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences.
- Able and willing to travel 50-70% (2-4 days a week on the road).
Preferred Qualifications
- 2+ years experience working with public safety and/or law enforcement agencies in a sales, sales engineer, or similar role
- Demonstrated knowledge and understanding of public safety technological needs and workflows – especially within PSAPs and Law Enforcement agencies
- Startup experience
- History of top level performance within technology sales market