Description:
We are currently looking to expand our team with a full-time store manager at our Amagansett location. The ideal candidate will thrive in high pressure situations while maintaining a calm and pleasant demeanor and be an excellent problem solver and multitasker. They will also be incredibly knowledgeable when it comes to pop culture and the arts, and be able to recognize potential strategic partners that we may be able to collaborate with.
Scope of Responsibilities:
- Assisting clients in finding the perfect pieces while developing and maintaining organic relationships with each one
- Keeping detailed notes on all customers you help, such as sizing, birthdays and anniversaries, and any products they may be interested in learning more about
- Effectively communicating product knowledge through storytelling, while consistently staying up to speed with all new product
- Upholding visual merchandising standards, ensuring that the sales floor is clean, organized, and stocked at all times
- Answering the phone and responding to emails and voicemails in a timely manner
- Working with upper management to set monthly and daily sales goals
- Overseeing staff schedule and assisting with seasonal hiring
- Alerting upper management to any facilities related problems, while helping to troubleshoot
- Ensuring cash drops are made on a weekly basis
- Aiding in creating and sustaining, warm and inviting environment through control of music, temperature, and fragrance
- Understanding and communicating the company's aesthetic and mission to clients, making sure that your language is consistent with the brand’s overall messaging
Skills and Qualifications:
- At least 2 years of managerial experience, preferably in a retail environment
- Highly personable and emotionally intelligent, with both excellent written and oral communication skills
- Extremely organized and detail oriented, with the ability to prioritize competing projects and tasks
- Expert level understanding of the Mac operating system
- Experience working with LightSpeed or other POS systems a huge plus
- Thrives while working under pressure and in a fast paced environment
- Able to complete tasks in a timely manner with minimal supervision
- Strong knowledge of pop culture and celebrities
- Prior experience working working with fine jewelry not necessary, but valued