Description:
This is a supervisory position with authority, responsibility, and accountability to plan, implement and monitor operations, profitability, quality service, marketing and resident relations of the property, while maintaining the owner’s investment. Utilize management skills to train, motivate & empower our associates to reach their goals and those of our property.
Essential Functions
Include but are not limited to the following job specifications:
- Schedule, supervise and direct the daily activities of all on-site staff.
- Recruit, hire, manage and provide feedback to employees to ensure community performance and adequate staffing.
- Prioritize, assign and monitor daily activities, service requests, and make-ready
- Priorities, and renovation/construction projects.
- Conduct training, coaching and disciplinary action, as needed, per standards of the management company.
- Complete performance appraisals as scheduled and address employee coaching or employee relations matters
- Create an atmosphere of cooperation, enthusiasm, service urgency, teamwork, customer satisfaction, and professionalism among staff members.
- Supervise management of inventory system in conjunction with maintenance supplies and personnel.
- Responsible for managing staff schedules and controlling overtime.
- Conducts weekly meetings with staff members.
- Responsibility of fiscal budgetary compliance to approved operation budgets.
- Complete budget preparation, and annual property inspection for same.
- Review interim financial statements weekly, manage purchases throughout the month to budget.
- Achieve budget goals regarding occupancy, expenses, and net operating income.
- Review monthly financial statements and report on any variance from budget.
- Negotiate for supplies and services with vendors and contractors to achieve best possible prices.
- Advise supervisor of any potential expense overages before they occur.
- Ensure all invoices are processed and/or posted on a routine basis per company standards.
- Control petty cash fund and/or purchase card usage.
- Be knowledgeable and adhere to all pricing, purchasing and variance guidelines set forth in the management agreement for the property.
- Participate in owner operations/financial review conference calls and owner site visits as needed.