Description:
This position is intended to oversee all technical aspects of Synapse product implementation, from solution validation phases through product go-live. The Project Engineer (PE) must have well rounded knowledge in all areas of medical informatics - IT infrastructure design and deployment, medical imaging industry expertise, and clinical environment workflow. In addition to technical expertise, PE's are also critical in HCUS's overall goals of delivering industry leading customer satisfaction, requiring excellent communication and verbal skills within project teams and externally with customers.
Duties and Responsibilities:
- Work closely with MI Project Management (PM) team to deliver high quality Synapse product solutions.
- Act as lead technical resource for MI Implementation projects.
- Specify and deploy third party hardware and software infrastructure.
- vSphere products: ESXi, vCOPS, SRM.
- Storage: FC infrastructure, disk array design, setup and deployment, storage protocols = FC, NFS, CIFS, DAS.
- Disaster Recovery (DR) setup and validation: Backupexec, NAS or Tape media.
- Plan and deploy Synapse MI solutions: Radiology PACS, Cardiology PACS, Synapse EIS, Synapse 3D, Synapse Mobility, Synapse VNA.
- Complete "existing customer" projects.
- Infrastructure hardware refreshes.
- Date migrations.
- General architecture changes and/or redeployment.
- Integrate Synapse MI products with all third-party healthcare IT systems, e.g. dictation, EMR, Citrix, and EIS.
- Adhere to rigorous internal project communication guidelines using tools provided.
- Extensive documentation development.
- Customer specific solution design documentation.
- Best practice documentation.
- Learn new Synapse and third-party products as they are released, often with limited training.
- Participate in Subject Matter Expert (SME) program.
- Adheres to the Company's quality and regulatory compliance requirements, without exception, and ensures that all job duties inherent in the position description are performed in accordance with established policies and procedures.
- Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.
- Comply with and pass all requirements for vendor credentialing as part of gaining access to hospitals and facilities to perform assigned job duties.
Qualifications:
Experience:
- 5-10 years’ experience in Healthcare Information Technology.
- 5-10 years full time experience working with Microsoft Windows server and desktop operating systems (2008/2012/2016/Windows 10) in a technical capacity.