Description:
- Accurately develops required planned and emergency distribution switch orders within NMS or initiates other actions to ensure the safe, secure and reliable operation of the electric distribution system while avoiding unnecessary customer outages, unsafe conditions and operating errors.
- Operates the electric distribution system in accordance with all applicable guidelines including but not limited to: company policy, the collective bargaining agreement, OSHA and internal safety, operating and work procedures.
- Ensures response to emergencies in a timely manner commensurate with current corporate guidance and communicates that response to proper company personnel. Manages field forces, supervisory and weekly, to ensure that emergency work is progressing by managing and facilitating resources necessary to complete the job.
- Supervises the Service Operators including managing their performance, accurate time reporting, and workload to ensure efficient use of company resources and reduce inconsistencies. This includes oversight in the areas of company callouts, dispatch and effective management of crews, ETR accuracy, comprehensive and timely updates in OMS and other applications, and timely updates to the management staff on duty. Directs and enforces the provisions of the collective bargaining agreement, corporate and departmental policies. Participates in the disciplinary process if/when necessary.
- Coordinates the operation of substation distribution equipment with the System Operator, including planned and emergency switching, clearance requests and equipment repairs in a timely and accurate manner.
- Ensures timely internal & external notifications are prepared and distributed as per departmental guidance documents including accidents, environmental and safety incidents, outages, system maintenance requirements, as well as, day-to-day activities.
- Ensures full compliance to all external regulatory related activities as they apply to the electric distribution system, including timely and accurate event reporting.
- Provides quality assurance by actively assessing the department's compliance to specifications, procedures, rules and regulations, identifying deficiencies and their root causes and correcting deficiencies for overall improvement to avoid errors, enhance productivity, improve electric service reliability and ensure compliance.
- Monitors, controls, and leverages local Distributed Generation for distribution system security and crew safety.
- Understands the NYISO DER market and communicates the effects of local Distributed Generation to the Energy Control Center and other departments as needed.
- Provides quality assurance by actively assessing the department's compliance to specifications, procedures, rules and regulations, identifying deficiencies and their root causes; and correcting deficiencies for overall improvement to avoid errors, enhance productivity, improve electric service reliability and ensure compliance.
- Participates in internal procedural and operational improvement initiatives. Responsibilities include, but are not limited to, soliciting recommendations and best practices from peers, drafting new Operating Instructions and/or revising existing Operating Instructions.
- Provides accurate and timely mapping updates and manages the update process with the Mapping Department, to include, but not limited to, as-built changes communicated by field forces, mapping inaccuracies found during operations and new additions to the distribution system. The Sr. Distribution System Operator is required to follow-up on their own identified mapping feedback.
- Represents DCC in meetings with various departments, including Electric, Substation and Transmission Operations and Distribution Engineering, and then provides feedback and updates to the DCC Section Manager in a timely fashion.
- Performs other related assignments, as required.
Required Education/Experience
- Bachelor's Degree preferably in Electrical Engineering, and 3 years of relatable Electric Control Center or Electric Operations or Engineering experience or
- Associate's Degree and 4 years of relatable Electric Control Center or Electric Operations or Engineering experience; or
- High School Diploma/GED and 5 years of relatable Electric Control Center or Electric Operations or Engineering experience.