Description:
The Senior Clinical Consultant, Cardiology shall be responsible for providing clinical consulting for the project, report configuration, workflow analysis, end-to-end testing, and go-live support to the implementation projects. In addition, provide clinical support for development, sales and company team members with respect to the use of the company’s products and serving as a consultant on behalf of customers and company personnel in compliance with the company’s quality procedures.
Duties and Responsibilities:
- Serve as consultant on behalf of customers and company personnel.
- Provide advanced clinical expertise, workflow analysis, report configuration, end to end testing for conversions, upgrades and new projects.
- Provide product feedback and feature requests to the development team to further enhance the product based due to clinical expertise.
- Participate in Clinical Validations Testing for each software release of the product to further enhance the overall accuracy of the release.
- Work closely with development of documentation for software releases and training to the teams.
- Drive process change to improve efficiency and customer satisfaction.
- Ensure compliance with all applicable requirements of the company’s quality management system.
- All other functions and responsibilities that may be assigned by management.
- Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.
Qualifications:
- Advanced Cardiac Sonographer. Technologist or Nurse
- 5+ years of progressive experience in medical technology, devices, or healthcare industry, experience in Cardiology discipline preferred.
- Bachelor’s degree business related field and/or equivalent work experience
- Registered in one or more of the following:
- Registered Diagnostic Cardiac Sonographer RDCS experience in:
- Transthoracic Echo
- Transesophageal Echo
- Stress Echo
- Dobutamine Stress Echo
- Pediatric Echo
- Fetal Echo
- ECG
- Registered Vascular Technologist RVT experience in:
- Registered Nuclear Medicine Technologist experience in:
- Registered Nurse Cardiac experience in:
- Cath, Peripheral Angiography, Electrophysiology Lab experience
- ECG
- Registered Radiology Technologist experienced in:
- Experience in the Cardiovascular PAC’s environment
- Experience in digital imaging
- Professional presence
- Proven ability to prioritize and handle multiple functions.
- Successful experience in related field.
- Healthcare or software application or IT industry background a plus.
- Medical imaging background.
- Excellence in written and verbal communication skills.
- Demonstrated ability to work comfortably with end-users and clinical supervisors.
- Demonstrated end-user computer skills.
- Competence with Microsoft Office tools (Word, Excel, and PowerPoint).
- Excellent interpersonal skills.
- Strong technical support experience with excellent troubleshooting skills.
- Ability to address and/or translate workflow requirements to product features.
- Ability to work in a fast-paced environment.
- Extensive travel required.
- In addition to the above, all employees are expected to:
- Promote teamwork and cooperative effort.
- Help train and give guidance to other employees.
- Provide customers with the highest quality products and services.
- Understand and apply appropriate quality management system processes.
- Promote Company standards of business conduct.
- The above description is intended to include the general content of and requirements for the performance of this job. The position will perform other related duties and assignments as required.