Solutions Engineer

Description:

The Solutions Engineer (SE) is a sales and technical role focused on customers/partners and is part of the sales organization. The SE’s primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 solutions to our customers. An SE must have excellent technical skills and knowledge of F5 products and the “eco-system” we work in to be effective. Fear not, we provide training and certification to keep abreast with these critical skills!

The high-level objective is to achieve the allocated sales target and sell relevant F5 solutions and products to address our customer's business needs in partnership with the Sales Account Manager. From our customers’ perspectives, the SE is a trusted adviser who proactively learns and understands their technical and business challenges and proposes effective solutions to address their concerns. The F5 SE presents the technical capabilities and business benefits in the technical value proposition.

What you’ll do:

• Articulate the F5 product strategy, messaging, and positioning F5’s value proposition and solutions for customer business objectives
• Provide technical expertise through sales presentations, solution designs, solution demonstrations, and proofs of concept by various mediums: in-person, virtual presentations, whiteboarding etc.
• Determine viability of opportunity and map out organizational structure.
• Drive the sales process in partnership with the Account Manager by identifying the Technical Decision Maker getting their technical validation, support, and sponsorship.
• Consistently provide world-class customer service through the customer life cycle.
• Work collaboratively with internal technical and sales resources, share best practices and updates, and offer and seek expertise as the need arises in various opportunities.

How you’ll do it:

• Experience with Data Center, Virtualization, and Cloud computing environments
• Experience in secure Cloud architectures in AWS, Azure, GCP, or other public clouds
• Experience with multi-cloud design
• Experience with cloud instrumentation and configuration management tools for deployment, such as GKE, Kubernetes, Terraform, Ansible, etc.
• Experience with DevOps, CI/CD, and SCM tools
• Experience in one or more programming languages (Python, JavaScript, Golang, etc.)
• Detailed understanding of Web Protocols – HTTP/TLS/SSL
• Experience with web application security