Small Business Banker

Description:

What you'll do:

The Branch Business Specialist is responsible for building strong advisory relationships with small business clients, typically those with annual revenues <$10MM and working to uncover, understand and solve the clients known and unknown needs. Responsible for deposit growth within the portfolio, the ideal candidate will work to identify client balances held at other financial institutions and recommend additional treasury management solutions when appropriate to help the client grow their business, improve efficiency or simplify complex tasks. The Branch Business Specialist will be responsible for accurately completing new account applications, TM sales product applications and lending applications and will be comfortable using a suite of technology products to perform client requested account maintenance. The Branch Business Specialist will also be responsible for coordinating through fulfillment the onboarding of new banking products and services.
The ideal candidate will have a strong background in financial sales and service with the ability to create new ideas and execute on action plans to achieve specified sales and service goals. Additionally, the candidate will possess an outgoing personality and have the ability to create or draw on business relationships with business leaders and managers within the community to help attract and build new client relationships. Additionally, the ideal candidate will have a background in small business lending products and services and be able to make lending recommendations suitable for the client need.
This role will be based in a Western Alliance branch office and will primarily involve supporting an existing portfolio of clients, connecting primarily via telephone or email and occasionally through in-person visits while working to develop new business.

What we are looking for:

• Be the primary point of contact for a portfolio of small business clients within a defined geographic coverage area

• Routinely contact, primarily via telephone, existing, prospective or newly assigned clients, and develop relationships and new business opportunities

• Ability to assess customers financial needs and recommend the most appropriate products and/or service to assist in developing new business opportunities and expand on existing customer base. Supports the growth of a designated branch market area and Provides leadership by actively supporting assigned branches

• Maintain strong knowledge of Western Alliance Bank deposit, lending, and treasury management products and services

• Collaborate with other departments across the organization to execute the sales, relationship building, and credit strategies to achieve optimal results

• Stay abreast of changing business trends that impact small business clients and translate those trends into business opportunities

• Assists in mitigating risk, verifying audit compliance, and procedural quality control through a branch operations review. Ensures compliance with established Bank policies, procedures, and state and federal regulations.

Minimum Requirements-

• High School Diploma or equivalent and five (5) or more years of Branch Banking Operations, Customer Service, or Lending and/or Deposits Sales or a combination thereof

• Intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services

• Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices

• Intermediate project management and organizational skills; ability to create momentum, foster organizational change, and work with other members of senior management.

• Experience advising business owners on complex credit / lending solutions

• Strong speaking and writing skills for internal and external audiences

• Ability to interpret client financial statements and recommend specific solutions to achieve goals