Site Reliability Engineer

Description:

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Mountain View, Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

About USDS
At TikTok, we're committed to a process of continuous innovation and improvement in our user experience and safety controls. We're proud to be able to serve a global community of more than a billion people who use TikTok to creatively express themselves and be entertained, and we're dedicated to giving them a platform that builds opportunity and fosters connection. We also take our responsibility to safeguard our community seriously, both in how we address potentially harmful content and how we protect against unauthorized access to user data.

U.S. Data Security (“USDS”) is a standalone department of TikTok in the U.S. This new security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and user data in the U.S., so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Team Insight:
Site Reliability Engineering combines software and system engineering with system operations to build and run large-scale, massively distributed infrastructure. Our Edge SREs ensure infrastructure services are reliable, fault-tolerant, efficiently scalable and cost-effective. We dive deep into the stack, including network, hardware, OS, and applications, to quickly resolve complex functional and performance issues.

Role Insight:
As an Edge Site Reliability Engineer, you will have the opportunity to manage a variety of complex systems at scale, including systems that administer hyperscale datacenters and public cloud, global content distribution networks (CDNs) and load balancers that handle Tbps of traffic. You will also have the opportunity to collaborate with various teams to translate business needs into concrete action items, and improvements in system design or procedures.

Responsibilities:
- Build data pipelines, tools, automations, visualizations and monitors to facilitate the operation and optimization of edge services.
- Data monitoring and alerting, data quality assurance and anomaly detection.
- Document team processes and policies, including methods of engagement and SLOs.
- Analyze, design and implement solutions at the system level to remove bottlenecks and improve edge service performance.
- Implement monitoring and alerting to improve issue detection and response.
- Work in a fast-paced environment. Participate in technical operations and rotations in response to performance and reliability issues.