Service Technician

Description:

Responsibilities:

• Customer Support by phone and e-mail
• Onsite installations
• Onsite repairs and preventative maintenance
• Record keeping of warranty and service agreements
• Equipment checks
• Shipping
• Quality Control Forms and Checks
• Back-up for Operations Department tasks (order confirmations, order status, accounts receivables, etc)

Requirements:

• Associate’s Degree or equivalent experience
• 1-3 years of relevant experience (preferred)
• Demonstrated competency and high level of understanding of automated equipment and mechanics
• Competency in use of basic hand tools
• Excellent customer relations and organizational skills required
• Above average computer skills, including MS Office, Excel, PowerPoint, etc