Service Center Manager

 

Description:

In this position, you will:

  • Manage the daily operations of the service center and arrange for maintenance of facilities and equipment.
  • Monitor transactions and ensure compliance to business rules, policy, and procedures; ensure accuracy and appropriateness of transactions.
  • Maintain a system which accounts for and ensures the security of all money/assets; assist in budget preparation and oversee purchasing.
  • Assist staff in serving customers, resolving conflicts, and providing technical expertise.
  • Enforce labor contracts and human resources rules/procedures.
  • Evaluate the performance of staff, take appropriate action on disciplinary matters, verify and monitor staff proficiency, identify staff development needs, oversee training and education activities, and conduct staff meetings.
  • Provide leadership to further department-based strategies that align with county goals, mission and core values for diversity, equity, and inclusion.


Need to have:

  • Four years or more of experience managing operations, processes, and/or systems in a government-business records management or service delivery environment and one year or more of supervisory/lead experience.
    • Note: Education in business, public administration, or another field appropriate to the position may be substituted for the operations, processes, and/or systems management experience on a year-for-year basis.

Organization Hennepin County  
Industry Management Jobs
Occupational Category Service Center Manager
Job Location Minneapolis,USA
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2024-12-22 5:24 am
Expires on 2025-02-05