Description:
What you’ll do:
- Use data, customer insights, and industry benchmarking to find opportunities to build innovative capabilities and compelling user experiences.
- Collaborate with Design, Engineering, Sales, Product, Legal, and Customer Support to rapidly conceptualize, prototype, market validate, and launch new product ideas and innovations.
- Define measurable goals and metrics, set priorities, and run a backlog of features and functionality; work with engineering, design, and QA to meet those requirements.
- Build and prioritize a 6-12 month roadmap and determine the best implementation method and schedule. Make thoughtful trade-offs to balance quality, customer value, and schedule.
- Design and conduct product discovery and optimization experiments using quantitative (A/B tests) and qualitative techniques.
- Identify, prioritize and drive resolution for project issues.
- Assess and report on the results of initiatives against key performance indicator targets.
- Thorough understanding of business and product strategy to present and influence decision-making of concepts, business rationale and key findings to partners and senior leaders.
- Engage with regional sales and product marketing around Go-To-Market plans.
What you'll need to succeed:
- MBA (preferred) or BA/BS with minimum of 5 years product management or equivalent experience
- Experience building B2B site experiences by digging into customer needs, research, and data.
- Experience leading complete (end to end) product life cycles.
- Proven excellence in the areas of multi-variate testing, fast iteration testing, and incorporating insights from testing to product innovation.
- Proficiency defining roadmaps and delivering with teams that employ agile software development methodologies. Experience writing detailed product requirements and user stories.
- Ability to handle issue resolution and mitigate risk to the product roadmap.
- Highly analytical; strong focus on using data to drive decisions, define and achieve measurable key results for the site.
- Experience working with complex problem spaces and an ability to manage open-ended design projects that may be ambiguous or ill-defined.
- Self-starter with consistent record of successfully kick-starting new initiatives and to drive complex issues through analysis and resolution.
- Results-focused, attention to detail and follow-through, and ability to work effectively at all levels within the organization and with partners.
- Excellent written and communications skills. Equally able to talk to and influence engineers, senior executives, and customers.
- Ability to craft clear, compelling recommendations supported by strong analysis and business logic, and articulate them to the organization to gain support for recommendations.
- Familiarity with experience design, including real examples of customer validation techniques, including user research, usability testing, and journey mapping.
- Ability to juggle several initiatives and shift priorities as needed.
- Ability to easily cross between high-level strategy to day-to-day implementation.