Description:
Disney isn’t just another job; it’s a career. We are a leading entertainment company that offers the best of the best! We believe in rewarding outstanding work, developing employees’ careers, and building long-term relationships with our guests. As a Sr Technical Product Management, you can combine your passion for technology and customer experience to build compelling and magical experiences for our valued guests.
We have an outstanding opportunity for a “hands-on,” data-driven Sr TPM that enjoys the challenges of collaborating to drive results that are pivotal to our Disney Parks, Experiences, and products. The team is responsible for supporting the technology product roadmap behind our beautiful state-of-the-art parks, retail stores, and hotels in US and International parks. The team develops technology such as Payment, Inventory Management, Sales services, and more! You will partner closely with multiple teams – Engineering, product management, finance, and operations to define roadmaps and requirements and ultimately measure results for critical guest initiatives.
Primary Responsibilities:
- Drives capability roadmap and defines operational excellence, dedicated to a squad/team.
- Refine & retune our processes and overall efficiency.
- Provides customer and leadership support in product and project management and engineering leadership families
- Mentors junior team members regarding all aspects of the program life cycle and provide mentorship to our engineering teams on roadmap capability, prioritization, and deliverables.
- Acts as a liaison between business users and the implementation team, communicating appropriately and effectively with co-workers, customers, and supervisors, maintaining awareness of project status and any potential delay, situation, or concern that may affect the outcome of the projects.
- Conducts Program/project meetings at leadership and executive director levels.
- Manage and lead Technical discussions and program alignment, and act as a gatekeeper & negotiator with our Business & product partners.
- Continually reviews available resources to maintain first-hand knowledge of where resources can be best allocated. Reevaluates current resources to resolve project resource surplus and shortfalls.
- Establishes clear ownership of program/project, ensures team members have the tools needed, and provides timely feedback.
- Proactively communicates squad/team status, issues, and risks to leadership.
- Conducts regular status meetings with team & partners, continuously keeping customers’ needs and requirements in view.
- Works collaboratively with Engineering leaders to maintain detailed knowledge of product capabilities and ensure clear communications between program/project teams and stakeholders to ensure alignment through its lifecycle.
Skills, Knowledge, Experience, Education, Licensure and Certifications:
- Four-year college degree in Information Technology, Business, or related field or relevant work experience.
- 5 + years of experience as a Technical Product Manager, Technical Program Manager, Engineer, or Engineering Manager working with user interfaces, web services, databases, and cloud infrastructure projects.
- Demonstrate a track record of consistent and measurable delivery of large cross-functional and high-profile initiatives.
- Strong technical knowledge with experience leading technical initiatives that span several teams and functional areas.
- Experience in synthesizing complex or diverse project data and information.