Issue Analysis and Solutions: Analyze SAP production issues and define sustainable solutions.
Report Requirements: Assist users in defining new report requirements and act as a liaison between the US business and the global BI team.
Effective Communication: Provide effective communication to stakeholders and support teams.
Business Partnership: Act as an IT Business Partner to Functional Partners within the Finance (Payroll) and Frontline Operations functions.
Technical Understanding: Understand technical details, integration, and functions of multiple applications/complex systems.
Business Process Expertise: Understand multiple complex business processes and serve as a subject matter expert.
Quality Assurance: Create and execute test scenarios to ensure the quality of deliverables meets business requirements.
Requirements Articulation: Clearly articulate requirements to technical teams using logical diagrams, use cases, data samples, and anecdotes. Work closely with global business partners on requirements analysis, solution design, configuration, implementation and troubleshooting of SAP positive and negative time tracking, absence management, forecasting and schedules, and labor activities.
Teamwork: Work independently or as part of a global team delivering SAP Time Management / SAP HXM solutions to our business partners.
Learning: Leading & Conducting Training in attendance and absence management across Hershey. Much of this will be related to our union and non-union manufacturing facilities.
Skills:
SAP PA/OM, CATS, Schemas, PCRs, Time Evaluation, Substitutions, Quota Management, and integration with Payroll.
SAP Time Management integration with Time collection terminals like DormaKABA and/or Kronos devices.
Data Modeling for SAP Absence Management & Time Evaluation Functional Areas
ABAP, workflows, APIs, iDocs and FIORI time tracking apps.
Awareness of Applicable Data Privacy Practices and Laws
Analytical and problem-solving skills.
Experience:
More than 8 years of functional experience in SAP Time Management
Working in Union and Non-Unionized manufacturing industry
Business Process Mapping (As-Is and To-Be Processes)
Drafting Functional & Technical Specifications
User Documentation Creation and Training Delivery
Identifying and Analyzing Business Processes for Improvement
Liaison Between Business Groups and Support teams
SuccessFactors and Indeavor (or other labor scheduling applications) knowledge would be a plus.