Security Associate

Description:

ESSENTIAL JOB FUNCTIONS:

• Performs a variety of security and security-related duties, according to established schedules and standard operating procedures, to prevent and deter theft and damage to the collection, exhibits, and other museum property by the public, staff, and elements.
• Protects museum property, visitors, and staff and maintains order by patrolling all assigned areas within the museum and on museum grounds to observe, caution, instruct, document, investigate, report, and correct activities.
• Maintains consistent and alert attention while observing and monitoring all assigned areas and implements the museum’s security and safety policies to ensure compliance while maintaining a courteous and professional attitude.
• Promptly responds to security emergencies, medical emergencies, and other urgent situations, communicating with security and emergency personnel as needed. Promptly responds to emergency situations such as fire, evacuation plan implementation, or employee/visitor injuries according to established protocols, including direction of personnel and patrons to ensure orderly evacuation of the museum.
• Provides general customer service to museum patrons, including greeting, giving directions, and providing information about the museum’s exhibitions, collection, and programs supporting the museum’s goal of enhancing relationships with constituents.
• Maintains knowledge of the museum precinct for effective response in case of alarms and/or emergencies.