Description:
Under supervision from the Senior Assistant Director, Operations and Strategy, this position is responsible for the overall safety and security of the Krannert Art Museum (KAM)—its facility, visitors and staff, the museum's collection, and works on loan. The Supervisor is the primary liaison with University Facility & Services personnel. The primary purpose of this position is to ensure human safety, deter theft and damage to property, and provide internal oversight of the physical plant.
Duties & Responsibilities
Security Oversight
- Develop, implement, and revise security policies and procedures. Maintain compliance with university policies, including those related to Human Resources and union agreements.
- Keep current with the latest developments in the field of museum security technology and training.
- Serve as liaison with Campus Police & Campus Fire concerning fire prevention, overall museum security matters, and building safety and maintenance issues.
- Contribute to the development and revision of emergency response/disaster plans, accreditation documents, and facility reports.
- Oversee incoming and outgoing shipments of artwork, packages, etc., working with appropriate museum staff as needed.
- Oversee and maintain a working knowledge of all security equipment and alarm system operations, including keycard, key, and alarm code access. Manage vendor relationship for leased monitoring equipment.
- Act proactively to create a safe, secure, and welcoming environment for visitors and staff. Be on call 24/7 (or ensure a designate is identified) to monitor and/or respond to security and facility alarm calls and emergency maintenance issues for KAM.
Facility Oversight
- Serve as liaison to Facilities & Services. Oversee and maintain a broad knowledge of museum HVAC systems while working closely with museum collections personnel to ensure proper museum environment at all museum locations.
- Troubleshoot regular and emergency maintenance requests, taking action steps and routing to Facilities & Services and others, as appropriate.
- Create, submit, and track work orders, maintain building maintenance logs, and ensure work order completion. Serve as unit contact for Archibus, FabWeb, and other facilities related systems.
- Participate on all facility and capital project teams.
- Consult with appropriate museum staff regarding specialized needs for the collection, exhibitions, and programs.
- Serve as liaison to Grounds, work closely with KAM Garden volunteers to maintain museum gardens.
Evaluation and Training
- Working with appropriate hiring team, interviews, selects, and orients new Security Guards
- Conduct ongoing and annual guard evaluations and maintain a working knowledge of Performance Partnership Program for disciplinary action.
- Establishes work assignments and schedules of assigned Security Guards. Plans and schedules in-service training for Security Guards
- Working in partnership with Customer Service Specialist, coordinate security training for student gallery attendants.
- Oversee the annual state mandated completion of sexual harassment and ethics online training for security staff.
- Unit Clery Act liaison responsible for overseeing annual training for eligible museum staff.
- Schedule and coordinate safety, first aid, and CPR classes for all KAM staff
- Perform other duties as assigned.
Minimum Qualifications
- High school graduation or equivalent.
- Valid Illinois drivers license if essential to the position.
- No record of conviction of a felony, or of a crime involving moral turpitude.
- One year (12 months) of security experience comparable to the lower level of the series.