Description:
Develops and delivers sales, service, and product training to sales and service representatives in all sales channels and independent sales agents. Assists representatives in effectively acquiring and retaining business from small groups and individual customers.
What You’ll Do:
- Develops/delivers product and sales training for all sales channels in the group and individual division. Trains new direct sales representatives, SC Blue retail store employees including manager, assistant manager, sales representatives and service representatives, telephone marketing representatives and agency sales and service representatives. Develops and delivers sales school for internal direct sales representatives and agency representatives. Develops and delivers training to external sales agents.
- Analyzes curriculum and course content relative to training needs. Produces reports and training records.
- Bachelor's Degree or 2-year degree and 2 years insurance industry work experience
- Demonstrated skills/ability to achieve skills related to training material development and classroom presentations to large groups. Excellent customer service skills. Strong organizational and human relations skills. Basic business math proficiency. Good time management skills. Demonstrated skill or ability to acquire one-on-one coaching skills. Ability to handle confidential or sensitive information with discretion.
- South Carolina Department of Insurance, Life and Health Agent's License, or ability to successfully complete the 40 hour pre-licensing course and pass agent licensing examination as required by state of South Carolina within 90 days of hire.
- Microsoft Office. Ability to use audio visual and other training aids and equipment.
- Typical office environment. Some travel may be required. Work may require transporting or moving materials.