Sales Support Representative

Description:

Responsibilities

In this role you will work out of the Overland Park, KS market office and will support a Manager of Sales Administration, Senior Manager of Medicare Sales, a Director and 8-10 Medicare Sales Representatives, as well as, our external agents. Decisions require good time management to prioritize requests, create and organize processes to complete administrative tasks and projects. This role requires an independent thinker who can rely upon their own judgment to meet work deadlines. This role works in collaboration with other teams and departments.

Some duties include: processing invoices, drafting sales documents, proposals, reports and correspondence; compiling and completing standard calculations for reporting statistics; gathering industry data on competitors; confirming the status of orders and helping resolve customer complaints; maintaining up-to-date customer records; collating marketing materials and preparing information needed for team meetings; answering phones and completing general administrative duties as needed. You will also welcome members, plan activities and record visits to the Center.

Required Qualifications

• Previous administrative experience
• Prior experience with computers including Microsoft Word, PowerPoint, Outlook, with at least an intermediate level skillset using Excel
• Excellent verbal & written communication skills.
• Must be self-motivated with a positive attitude and professional etiquette.
• Must be able to lift boxes up to 40 lbs. – position requires organizing, loading and unloading products and Medicare materials used during Annual Election Period (AEP)
• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
• Satellite, cellular and microwave connection can be used only if approved by leadership
• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information