Sales Support Associate

Description:

If you are looking to join a dynamic company in an entry role with tremendous promotion potential, look no further!

We are hiring for a Sales Support Associate which plays an integral role in the growth and performance of our company. This role requires strong interpersonal and organizational skills with various responsibilities with our customers and within the broader commercial team.

This position reports to the Sales Operations Manager and is on-site in East Greenbush.

Benefits:

We hire the most talented people and empower them with resources & technology to do what’s best for the companies we serve and for our planet.

In addition to 401K & comprehensive medical benefits, including vision & dental that start on day one, we also offer:

• Tuition reimbursement to grow your career.
• Family benefits like adoption Reimbursement, 8-weeks paid parental leave.
• Associate Resource Groups, and more!

In this role, you will be:

• Ensure long term customer relationships by utilizing effective customer service skills.
• Communicate directly with customers, sales reps, and distributors via telephone, electronically or face to face.
• Process price quotes, purchase orders, change orders, order confirmations, visual compliance, and coordinate timely deliveries in compliance with company policies and standard operating procedures.
• Enter new accounts and maintain existing accounts with accurate billing, shipping, contact information, pricing, and credit in ERP and Salesforce
• Basic Salesforce administration to include user setup, tracking management, report/dashboard creation, and basic Commercial Team support.

Are you qualified?

• Bachelor’s degree in any discipline.
• Proficient utilizing Microsoft Office with high level of proficiency in Excel
• Ability to identify and deliver positive outcomes to customer interactions.
• Self-motivated with ability to multi-task and balance workload priorities
• Excellent verbal and written communication skills. Must also have strong customer service and interpersonal skills and ability to cooperate well within a team.