Description:
Serves as liaison between customers and Company by identifying and contacting current and prospective clients, generating sales proposals, conducting market research and servicing existing accounts. Ensures quality and consistency of service and/or product delivery.
WHAT YOU'LL BE DOING
- Plans and schedules visits to prospects and existing accounts in assigned territory per timeframe set by the department; suggests products for account to order, and facilitates problems to be corrected.
- Establishes and maintains rapport with accounts and client publishers in order to continue a positive business relationship for the department.
- Prepares action plans and schedules to identify specific targets and to project number of contacts to be made; follows up on new leads and referrals resulting from field activity. Attends operational meetings and participates in strategic planning for the enterprise.
- Represents the department at regional and national industry conferences and trade exhibits.
- Develops and supervises the preparation, issuance, and delivery of sales materials; works with marketing staff to develop and produce specialty sale materials as needed.
- Oversees new and existing account services through quality checks and other follow-up as specified per department requirements; identifies and resolves client concerns.
- Prepares a variety of status reports, including trends in territory, upcoming events, closings, follow-up, and adherence to goals; reports on special developments, information, concerns or feedback gathered through field activity.
- Addresses and resolves customer service inquiries, requests and complaints.Supports logistics efforts.
- Builds inbound tire volume by making planned and cold calls to tire stores, big retailers and tire users of all types ( i.e.Couriers, Trucking companies, Wholesalers, Retailers, Waste Firms,Landfills, Engineering firms) and to potential users of the shredded rubber products.
Additional Requirements:
- Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
- Successful candidates must adhere to all safety protocols and proper use of Holcim approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Subject to applicable law, employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.