Description:
Duties and Responsibilities
- Maintains a safe working environment by making sure all employees understand and follow all required Sterling safety policies and procedures.
- Responsible for providing detailed site surveys in order to determine crane requirements.
- Responsible for providing timely quotations for clients based on site surveys and/or client requests, providing input to improve quality and value.
- Responsible for communicating all requirements as per job quotation, client requirements to the Dispatcher, working closely together to ensure successful job completion in accordance with Sterling procedure and policy
- Maintain positive customer relationships through effective communication.
- Responsible for ensuring customer issues or concerns receive prompt responses.
- Responsible for routinely seeking customer feedback and incorporating the data into strategies and action plans.
- Responsible for maintaining exceptional customer relations, while developing new opportunities.
- Responsible for strict adherence to company administrative policies. (Sales calls, quote follow-up, credit checks, etc.)
- Performs due diligence on client’s credit worthiness, ensuring that payment is received within the agreed upon terms and conditions, using the appropriate resources available to them.
- Must show continuous growth to companies revenue line year-over-year.
- Other duties as assigned.
Qualifications
- High School Diploma (or equivalent) required
- Sales Training or relevant crane experience
- 1+ year supervisory experience required
- Intermediate computer skills
- 3D Lift Plan experience preferred