Description:
Founded in 1954, Sterling Crane has been one of North America’s premier leaders in the heavy lift industry offering operated and bare rentals, sales, parts, and unparalleled service to all our customers. We boast one of the largest inventories of modern lifting equipment in North America, in excess of 1000 units. With an increase in recent demand, we are in need of two Sales Representatives who will be responsible for the sales of taxi service for the location and territory they cover.
Duties and Responsibilities
- Maintains a safe working environment by making sure all employees understand and follow all required Sterling safety policies and procedures.
- Responsible for providing detailed site surveys in order to determine crane requirements.
- Responsible for providing timely quotations for clients based on site surveys and/or client requests, providing input to improve quality and value.
- Responsible for communicating all requirements as per job quotation, client requirements to the Dispatcher, working closely together to ensure successful job completion in accordance with Sterling procedure and policy
- Maintain positive customer relationships through effective communication.
- Responsible for ensuring customer issues or concerns receive prompt responses.
- Responsible for routinely seeking customer feedback and incorporating the data into strategies and action plans.
- Responsible for maintaining exceptional customer relations, while developing new opportunities.
- Responsible for strict adherence to company administrative policies. (Sales calls, quote follow-up, credit checks, etc.)
- Performs due diligence on client’s credit worthiness, ensuring that payment is received within the agreed upon terms and conditions, using the appropriate resources available to them.
- Must show continuous growth to companies revenue line year-over-year.
- Other duties as assigned.
Qualifications
- High School Diploma (or equivalent) required
- Sales Training or relevant crane experience
- 1+ year supervisory experience required
- Intermediate computer skills
- 3D Lift Plan experience preferred