Sales Operations

Description:

OPIS, a Dow Jones company, provides price transparency across the global fuel supply chain, including the Spot, Wholesale Rack and Retail markets. OPIS enables customers to buy and sell energy commodities with confidence with multi-platform access to accurate data, real-time news, powerful software and educational events. Our commitment to reliability is reinforced by personalized customer service and constant innovation. OPIS listens to what the energy community needs and responds with flexible and easy-to-use products. Navigating world fuel markets is complex – OPIS makes it simpler.

About the Role:

You will be joining the OPIS Sales Operations Team which is responsible for building, maintaining, and analyzing reports critical to the operations of the OPIS sales team. We interact with the entire sales organization and enhance the overall operating efficiency and excellence of the sales function.

You will report to the OPIS – Sales Support Manager and provide Sales teams and Sales Management with contract renewal support. You will obtain price and discount approvals, create and send contracts for signature, and follow-up accordingly. You will be working closely with other members of the sales team, as well as with the legal, product, and finance teams.

You Will:

• Assist in the preparation and distribution of renewal contracts

• Discuss and explain contractual guidelines of OPIS products with clients/customers, account managers, finance, product managers, sales leadership, product delivery, and sales operations in an accurate and organized manner

• Maintain and meet all contracts requested by the account manager on behalf of the client

• Develop, explain, and implement operational-level policies, practices, and procedures necessary for reaching agreements

• Process signed renewal contracts in the Netsuite system

• Process product or service cancellations

You Have:

• At least 2 years’ relevant experience with sales support, contract renewals, customer service, or a similar function

   

• Experience supporting the contract processing lifecycle

• Supported multiple business lines in an organization

• Working knowledge of Netsuite/CRM

• Used Microsoft Office applications including Word and Excel

• College/University degree or equivalent experience