Description:
Essential Duties and Positions Include:
- Operate point of sale operating system to assist guests with store check-out.
- Ability to facilitate cash and/or debit and credit card payments with accuracy for guest transactions.
- Remain knowledgeable on existing and new merchandise. Including high-end specialty items such as fossils, gems, and minerals.
- Promote merchandise and maintain store displays and stock areas.
- Provide outstanding customer service, which includes: greeting customers, answering questions, and providing product information.
- Create a welcoming, safe, and fun environment for our guests through outstanding service and guest assistance.
Knowledge, Skills, and Abilities:
- Cash handling experience is a plus.
- Bilingual a plus (Spanish/English).
- Ability to be in both stationary and circulating positions throughout the shift for long periods of time.
- Available to work 2-3 days a week, including Saturday and/or Sunday.
- Ability to occasionally pick up special event evening shifts.
- Moderate physical activity is required. Capable of lifting at least 25 pounds.
- Ability to operate a desktop computer, mobile computer, scanner, or other technical equipment.
- Should have good interpersonal and communication skills in order to speak to visitors and colleagues.
- Able to adjust to changing the workflow from a slow to a fast pace working environment, alert, and able to respond quickly in an emergency.
Requirements:
- Excellent customer service skills.
- An interest in science and knowledge of gems, minerals, and fossils a plus.
- Ability to arrive to work on time as scheduled.
- Relevant volunteer or work experience is preferred.
- Must be at least 16 years old to apply.
- Must comply with the museum’s COVID-19 protocols.Perks of working at HMNS Include:
- Free HMNS Individual Membership.
- Free access to Museum exhibits, Cockrell Butterfly Center, Burke Baker Planetarium, Giant Screen Theater, and satellite facilities.
- Discounted programming including museum summer camp.
- Free staff parking.
- Flexible scheduling.
- Predominately daytime hours (some evenings may be required).