Retail Sales Leader

Description:

A Lead Guide is our version of a retail sales leader wh o is customer-obsessed, fit-focused, incentive-driven, and a sales powerhouse. Our Lead Guides use their product knowledge to deliver an exceptional customer experience in a unique retail setting . At Bonobos , we offer a best-in-class product assortment that includes a full wardrobe of better-fitting men's clothing, for every guy, for every occasion, with clothes available to try on at our retail G uideshop locations. Our one-on-one, appointment-based experience offers customers both an alternative and complementary service to our web-based store . D on' t t hin k trad itional retail; what w e'r e buil ding you h aven ' t seen befor e.

Key Responsibilities
 

• Deliver an exceptional customer experience and maximize personal sales results
• Coach Guides during scheduled shifts to provide an exceptional customer experience
• Execute closing and opening Guideshop duties as a ssigned
• Act as the leader and take on management responsibilities when the Guideshop Manager is not available
• Support expense budget, payroll control and procedural compliance for Guideshop
   

Required Experience & Qualifications
 

• Have 2-5 years of retail or sales experience in a leadership capacity or relevant experience
• Consistently achieve personal and overall store sales goals
• Able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays
• Knowledge of men's fashion, fabrics, styles and fit
   

Preferred Qualifications (Skills And Abilities)
 

• Know or want to learn as much as possible about men's fashion, fabrics, styles, and fit
• Cultivate an environment of genuine connection where all customers and associates feel welcome, heard, and valued
• A re enthusiastic about coaching and mentoring a team and inspired to l ead by example
• Create and ensure a cohesive work environment that inspires engagement
• Self-motivated and confident in your ability to network and generate leads
• Strong time management , o rganizational skills and skilled at written and verbal communication