Retail Operations Manager

Description:

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.

If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

THE IMPACT YOU CAN HAVE:

Leading a high-performing team comprised of the Merchandise & Service Coordinator along with store associates to complete tasks, you will have overall responsibility for all aspects of store operations, including inventory-related processes, merchandise resets, visual ad sets and pricing compliance. This is a high-visibility role, creating WOW guest experiences—providing clarity, simplicity and on-demand wish fulfillment, through an availability of the right products at the right time and at the right price. For those with a passion for operational excellence in all its diverse forms and the adaptability to remain fluid to ever-evolving retail dynamics, this is an opportunity to build on the legacy of performance that is uniquely, distinctively Ulta Beauty.

If all of this sounds interesting, you’ll be tasked with accomplishing these goals by:

• Championing and modeling the Ulta Beauty mission, vision and values
• Prioritizing and executing product and marketing resets, pricing updates, inventory related tasks along with replenishment
• Establishing strong vendor partnerships that are mutually beneficial in delivering shipment and planogram expectations
• Meeting/exceeding sales, profitability and operational goals
• Forecasting/adjusting payroll to maximize productivity and workload
• Enhancing the Ulta Beauty brand through “wow” guest experiences, promoting the Ulta Beauty loyalty and guest service programs
• Reviewing/interpreting financial and operational reporting, including store visit and audit results
• Identifying underperforming metrics and generating strategic solutions that leverage existing tools, programs and resources
• Attracting, hiring, training, coaching, developing and retaining a diverse team of top talent
• Enhancing associate engagement by building a high-performance environment that inspires and encourages
• Promoting service excellence to leadership by sharing best-practices, establishing priorities and providing support
• Ensuring adherence to all Ulta Beauty policies, procedures and standards
• Protecting company assets and minimizing loss according to store standards and operating procedures, including workplace safety, inventory control and loss prevention
• Supporting continuous improvement by implementing company programs and influencing adoption