Description:
Under the direct supervision of the security shift supervisor, performs a variety of protective, service and courtesy duties, including complex and special duties requiring above average initiative, judgment, and specialized knowledge or skill. Provides a safe and secure environment for visitors, staff, and the Museum collections.
Duties and Responsibilities:
- Take the lead in an emergency situation.
- Must have the ability to work well with other Team Members in order to achieve departmental goals
- Provide general information to the public in a courteous manner.
- Observes, assists and controls when necessary visitor access in the Museum.
- Protect the collections, serves as a deterrent to acts of vandalism or violence.
- Assists with crowd control at Museum entry points, patrols premises, as directed to protect FM property.
- Reports activities in order to maintain order and protect Museum property, visitors, and staff.
- Maintains a post at assigned entrances to screen incoming personnel, maintain sign-in and sign-out logs, as well as badging process for persons entering the Museum
- At specific times, locks and unlocks specified Museum entrances, areas and exits
- Responds to requests for assistance and evaluates appropriate courses of action, including investigation and explanation of policies and procedures
- Respond to emergencies, such as fires, evacuation implementations or employee and/or visitor injuries
- Complete incident reports
- Administer First Aid CPR/AED/Stop The Bleed in the event of any major medical emergencies.
- Serves as backup to the shipping and receiving staff, Access Control, Mail Center and the freight elevator
- Performs duties in the Security Console, which includes daily inspection of security cameras, alarms, communication system and recording devices for the Museum
- Assist with the on-the-job trainings of new security officers
- Follows all instructions and adheres to all policies and procedures as presented in the Policy Manual
- Services supervisors as needed
Qualifications:
- Associate’s degree or equivalent
- Three or more years of security experience
- Have the ability to work under pressure and take charge in rapidly escalating situations
- Strong Computer Skills such as Gmail, Google Calendar etc
- Flexible with the schedule and may be required to assist with staffing assignments on other shifts
- Be able to stand and/or walk for extended periods of time
- Respond quickly to alarms and/or emergencies
- Climb ladders
- Lift or move equipment such as packages, cables or parcels
- Must be able to lift or carry 20 or more pounds