Description:
Under the direct supervision of the security shift supervisor, performs various protective, service, and courtesy duties, including complex and special duties requiring above-average initiative, judgment, and specialized knowledge or skill. Provides a safe and secure environment for visitors, staff, and the Museum collections.
Duties and Responsibilities:
- Take the lead in an emergency situation
- Must have the ability to work well with other Team Members in order to achieve departmental goals
- Provide general information to the public in a courteous manner.
- Observes assists, and controls, when necessary, visitor access in the Museum
- Protecting the collections serves as a deterrent to acts of vandalism or violence
- Assists with crowd control at Museum entry points, and patrols premises, as directed to protect FM property
- Reports activities in order to maintain order and protect Museum property, visitors, and staff
- Maintains a post at assigned entrances to screen incoming personnel, maintain sign-in and sign-out logs, as well as badging process for persons entering the Museum
- At specific times, locks and unlocks specified Museum entrances, areas, and exits
- Responds to requests for assistance and evaluate appropriate courses of action, including investigation and explanation of policies and procedures
- Respond to emergencies, such as fires, evacuation implementations, or employee and/or visitor injuries
- Complete incident reports
- Administer First Aid CPR/AED/Stop The Bleed in the event of any major medical emergencies
- Serves as backup to the shipping and receiving staff, Access Control, Mail Center, and the freight elevator
- Performs duties in the Security Console, which includes daily inspection of security cameras, alarms, communication systems, and recording devices for the Museum
- Assist with the on-the-job training of new security officers
- Follows all instructions and adheres to all policies and procedures as presented in the Policy Manual
- Services supervisors as needed
Qualifications:
- Associate’s degree or equivalent
- Three or more years of security experience
- Have the ability to work under pressure and take charge in rapidly escalating situations
- Strong Computer Skills such as Gmail, Google Calendar, etc.
- Flexible with the schedule and may be required to assist with staffing assignments on other shifts
- Be able to stand and/or walk for extended periods of time.
- Respond quickly to alarms and/or emergencies
- Climb ladders
- Lift or move equipment such as packages, cables, or parcels
- Must be able to lift or carry 20 or more pounds