Description:
Team Introduction
TikTok is a technology company operating a range of content platforms that inform, educate, entertain and inspire people across languages, cultures, and geographies. As TikTok continues to take the world by storm, attract the best talent, and offer to build the greatest last-mile logistics platform, we need to make sure that we are providing state-of-the-art resources for our team to work. TikTok has offices spread across the globe, and we have plans to grow, expand and upgrade every single one of those locations, but we need someone with a technical background to lead that effort. This will be a very fast-paced role and priorities can change at a moment's notice, so the ability to adapt and run concurrent projects all while planning future projects, is an absolute must.
The ideal candidate will be experienced in coordinating multiple complex office build and expansion projects in a fast-growth environment. To be successful in this role, you will have had significant previous experience in similar roles and a track record of efficient execution. This role is hands-on and will require the ability to balance project management and technical execution.
Responsibilities:
- Coordinate TikTok's office build and expansion projects with the Real Estate team, external vendors, and the Systems and Network team to manage the deployment of IT infrastructure in all new and expanding TikTok's offices
- Coordinate the details of design, planning, sourcing, and delivery of services and hardware for parallel office builds and expansion projects. Communicate timelines, roadblocks, and set expectations with all stakeholders
- Plan, coordinate, install, and troubleshoot IT equipment in new offices; including, but not limited to cooling, power, network equipment, Internet circuits, video conferencing, and other IT infrastructure
- Document and refine relevant technical standards, align on a standard process with internal stakeholders, communicate roles and responsibilities, and continuously evolve and improve the office building process over time
- Collaborate with cross-functional teams including security, real estate, administrative services, business development, regulatory, infrastructure, human resources, and any other business groups
- Determine and define clear deliverables, roles and responsibilities for staff members required for specific projects or initiatives
- This position will require 25% domestic and international travel.
Qualifications
Minimum Qualifications/Skills:
- 5+ years of experience in project management related to office build and expansion
- Demonstrated delivery capability for office build projects including structured cabling, network, audiovisual, security, etc
- Construction background or demonstrated ability to interact with complex construction teams with no learning curve
- Experience with tools such as Asana, JIRA, MS Project
- Excellent communication, documentation skills and the ability to influence stakeholders
- BA/BS in Computer Science, engineering, or equivalent experience
- Excellent time management, organizational skills and experience establishing guidelines in these areas for others
- Experience working in a high-level collaborative environment and promoting a teamwork mentality
- Able to travel as needed to locations for walkthroughs and installations