Programs Facilitator

Description:

SUMMARY OF WORK: 1) Manage the functions of the Education Lobby desk; 2) Act as a Liaison with the Central Scheduling Department to keep track of School and Youth Group visits and updates; 3) Provide work direction and guidance to School and Youth Program volunteers; and 4) Assist with department administrative tasks; and 5) Assist with the development and evaluation of school and youth programs.

MINIMUM QUALIFICATIONS:

• Highschool degree or equivalent.

• Ability to work with youth in a positive, friendly manner.

• One year working in an office environment as a receptionist, coordinator, or equivalent.

• Organizational skills and detail-orientation.

• Strong language skills, oral and written, in communicating with teachers, youth, chaperones, the general public, and MNHS staff.

• Advanced customer service skills to serve all clients both internal and external

• Strong computer skills including the ability to learn basic computer applications related to group and program scheduling.

• Math skills sufficient to reconcile daily receipts.

• Flexibility to adapt to changing schedules, priorities and unpredictable events.

• Thorough knowledge of general office procedures and equipment.

• Knowledge of Microsoft Office (Word, Excel, Access, PowerPoint and Outlook) and Google Suite

• Well-developed spelling, grammar and punctuation skills.

DESIRED QUALIFICATIONS:

• Experience working with group and program scheduling software.

• Familiarity with History Center Museum programming.