Program Manager

Description:

Description:

• Leader with overall responsibility for managing the day-to-day delivery/execution of the program and project management.

• Lead the development and implementation of the program and project management framework, methods, process, and tools applicable to multiple types of solution delivery (waterfall, agile, iterative, etc.)

• Influence and lead culture change efforts to integrate the program and project management “ways of working” into the performance-based organization.

• Develop the program and project management talent development strategy; training, career paths, career development, capability/skills development, and certifications/qualifications/ credentials.

• Engage in responding to customer needs for program and project management services as requested for incoming demand.

• Responsible for delivering feasibility and scoping initiatives for cross-functional IT and business teams.

• Exhibit proactive leadership behavior by leading and managing program/project planning initiatives to ensure the continued development of a best-in-class IT delivery and execution program.

• Maintains operational understanding and collaborates with core Program Delivery Organization functions including, but not limited to governance, demand management, reporting, tool. enablement, and process improvement initiatives.

• Hold team members accountable for adding value. Instill the mindset of taking proactive measures to move programs and projects forward and deliver greater responsiveness and satisfaction with IT delivery and execution.

• Work with the program/project management team on risk mitigation plans and ensure that proactive measures are being taken to address project risks and budget impacts. As well, as reinforce key elements of success and identify areas of improvement.

• Creates periodic reporting and ad-hoc materials related to the management of the program and project management practice.

• Assists General Manager in annual/quarterly/periodic budgeting and financial reporting activities.

• Reports to the General Manager and engages day-to-day with managers within the learning and design teams.

Responsibilities:

• Demonstrated ability to design and deliver program and project management methodology across multiple solution delivery models i.e. waterfall, agile, iterative, etc.

• Proven track record of implementing positive change within a PMO.

• Experience leading and managing large teams of 20+.

• Executive presence, skillful communicator, effective decision maker with an ability to engage and collaborate at all levels of the organization from analyst to the C-Suite with representatives across the business and IT.

Experience with Smartsheet, creating executive presentations & status reports, attention to detail, and resource allocation and managing timelines.

Experience:

• 5 – 8 years of experience leading, managing, and delivering complex programs within a PMO within given deadlines and budget.

Skills:

• PMP, CSM, ACP, or other Project Management certifications preferred.

Education:

• Bachelor’s Degree or higher required.