Program Manager

Description:

Project Management:

• Collaborate with clients to define project scope, objectives, and deliverables.

• Develop detailed project plans, including tasks, timelines, resources, and budget requirements.

• Conduct thorough project kick-off meetings to align stakeholders and team members.

• Assemble project teams, assigning roles and responsibilities to ensure optimal resource utilization.

• Provide clear direction and guidance to team members throughout the project lifecycle.

• Monitor project progress, tracking tasks, milestones, and timelines to ensure adherence to the project plan.

• Proactively identify potential risks and issues, developing mitigation strategies to maintain project success.

• Address changes in project scope, schedule, or resources and communicate their impact to stakeholders.

• Maintain regular communication with clients, providing status updates, addressing concerns, and managing expectations.

• Act as the main point of contact for clients, fostering strong relationships and understanding their needs.

• Ensure project deliverables meet quality standards and client requirements.

• Monitor project budgets, expenses, and resource utilization, ensuring adherence to financial targets.

• Conduct post-project evaluations to assess project success, identifying lessons learned and areas for improvement.

• Create and deliver project closure reports, summarizing achievements, challenges, and recommendations.

Minimum Requirements

Ideal candidate must be self-motivated and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base and new products. Service oriented. Business driven. Candidate must be organized and analytical, adept at working in a team environment and able to handle multiple priorities. Additional qualifications are:

• A minimum of 5 years prior related work experience in professional services, ideally IT security.

• Extensive demonstrable relevant experience in professional services, pre-sales or customer support operations

• 5+ years of project management experience with minimum 3 years of managing IT digital security projects with budget>500k€

• Proven experience of systems integration and/or implementation

• Proven solutions delivery experience in large enterprises

• Bachelor's degree in Business, Marketing, or a related field; Master's degree is a plus.

• Strong understanding of partner ecosystems, channel dynamics, and the professional services landscape.

• Excellent interpersonal and communication skills, with the ability to build and maintain relationships at all levels.

• Strategic thinker with the ability to develop and execute partner program strategies aligned with business objectives.

• Results-oriented mindset with a track record of achieving and exceeding program goals.

• Analytical skills to assess program performance, identify trends, and recommend improvements.

• Strong project management and organizational skills, capable of handling multiple priorities.

• Proficiency in CRM and partner management tools; familiarity with Salesforce is a plus.

• Willingness to travel as needed to engage with partners and attend industry events.

• PMP certification is a plus.

• Preferred Qualifications

• The ability to lead multiple project management teams within the scope of a Program

• The ability to identify key positive and negative factors relating to the performance of a Program in a dynamic and multi-cultural environment and to use leadership skills to intervene to ensure positive outcomes.

• Excellent, professional program management skills.

• The ability to provide program performance information to Business Leaders in accordance with the performance of multiple projects.

• Excellent negotiation skills with the ability to deal with customers, partners, suppliers, sales and finance (stakeholder management skills).

• Strong interpersonal and verbal communication skills with written presentation and report writing skills.

• Analytical skills aligned with the need to carry out detailed investigation of cost variance(s)

• Commercial, financial and business acumen.

• A positive attitude combined with excellent interpersonal and motivational skills.

• An ability to successfully lead teams during change.

• The ability to adapt personal style of management and communication to achieve the desired results from interactions with team members and stakeholders.