Program Manager

Description:

The ESL Program Manager for Immigrant and Refugee Youth will join a team of compassionate and
diligent staff in The American Place Department that oversees the organization’s services to
immigrants and refugees, adult education, and occupational training. The role offers variety,
challenge, and the opportunity to make positive impact on the well-being of many immigrant and
refugee newcomer youth and families by working with external partners to deliver added value to
their school education and their successful transition to college and careers. The role is responsible
for developing project management plans and the day-to-day management of project activities and
deliverables, which includes but is not limited to scheduling, implementation, fieldwork, staff
supervision, direct stakeholder engagement, and funder and regulatory reporting. The individual is
self-motivated, flexible, persistent, very attentive to detail, and an excellent communicator. The
position sits in The American Place and reports to the Department’s Executive Director or assignee.
The individual furthers the mission and core values of Hartford Public Library by creating a
welcoming and supportive learning environment that promotes the literacy of Hartford residents,
and treats all customers with dignity and respect.

Responsibilities include:

Management
 

• Design and develop program structures and activities to support the academic, social, and

emotional needs of late arrival immigrant and refugee youth who are English Learners, including
delivery of the English language curriculum by certified teachers, homework assistance, college
guidance, and civic and cultural enrichment activities.

• Recruit students for the program by coordinating with high school ESOL teachers for in-class

presentations, and by sharing program information with students and parents at family events,
such as school-sponsored resource fairs, parent forums, Community Days, Welcome Back
Orientations, Etc.

• Monitor student academic progress through communication with school personnel and through

the student’s Power School portal. Identify areas for improvement and direct program teachers to
design intervention plans as needed.

• Coordinate recruitment and orientation of student volunteer tutors/mentors from area colleges

and universities, such as the UCONN/Hartford, Trinity College, the University of Saint Joseph, the
University of Hartford, Central Connecticut State University, and Capital Community College.

• Hire, supervise, and manage all program staff and volunteers, including a half-time Program

Coordinator and after-school ESOL teachers and tutors. Lead staff meetings, promote
communication amongst staff, and provide professional development.