Description:

A Day in the Life:

• Serves as the "voice of the product" and therefore is the liaison between the business and the Scrum Teams; translating features into user stories within a teams backlog and managing, ranking and prioritizing this backlog so that it is reflective of stakeholder requirements and priorities.
• Final signoff and acceptance responsibility for user stories/features and backlog items.
• Collaborate with team(s) and Stakeholder(s) to discover and deliver the best solution to the market problem(s) presented by the Product Manager (business).
• Works with the business to understand coordinate ranking and prioritize business needs and plan solutions to ensure that each release provides business value to end users sales and marketing.
• Manage the solution concept development process to ensure the product team understand the direction and vision.
• Create and maintain backlog ownership of work through the product life cycle.
• Utilize best practices to create user stories/backlog items and their acceptance criteria.
• Help provide input into business cases and translate into product backlog stories/items.
• Serve as the Product Management (business) proxy and decision point to represent the stakeholders.
• Reviews and accepts/rejects results both during a Sprint and in the Sprint review.
• Attends sprint ceremonies and is available to team during the sprint for clarifications and acceptance of user stories.
• Capture and prioritize issues or incidents for the team backlog.
• Presents work to team from Team Backlog during Sprint Planning for acceptance by the Team in a Sprint, negotiates Sprint goals with the Team.
• Encourages innovation and experimentation on teams to drive team engagement.
• Generally, Product Owner will have accountability of larger cross functional product(s). Number of products, product size, revenue impacts and/or complexity are all considerations in performance.

Nice to Have:

• Bachelor’s degree in computer science, information technology, business, technical degree or a relevant field
• Experience as an Agile/JIRA product owner
• Experience working in the managed care/healthcare insurance industry
• One of the following certifications: Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), SAFe PM/PO or LeSS

Required Skills & Experiences:

• 3+ years of Product Ownership and/or Product Managment experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
• Experience with writing user stories and experience implementing Agile methodologies.
• Experience developing short term and long-term roadmaps.
• Work with stakeholder(s) to establish Product Outcomes goals and track progress.
• Able to lead user story mapping, journey mapping and stakeholder canvas exercises.
• Demonstrated presentation skills with leadership and key stakeholders.
• Experience conducting current state vs future state mapping and delivering upon identified product gaps.
• Strong analytical, organizational, and problem-solving skills.
• Experience interacting confidently with key stakeholders, as a subject matter expert and comfortable with influencing decision-making.
• Excellent written, oral, presentation and interpersonal communication skills with the proven ability to negotiate expectations between multiple parties.
• Experience in program management and process improvement with high level of execution focus preferred.