Description:
Product Management
- Evaluate and prioritize new enhancements and solutions through qualitative and quantitative assessments
- Identify customer pain points and create plans for solutions to address needs
- Manage connectivity partners for both McKesson expectations and customer needs
- Translate business needs into actionable and well-defined initiatives
- Work with McKesson Technology to deliver timely solutions through agile process
- Perform market research and conduct competitive evaluation assessments
- Work across customer product teams to coordinate connectivity needs
- Work with other teams to ensure delivery of enhancements and timelines
- Work with data security and legal teams to ensure privacy and protect assets
- Connectivity provider partner management
Product Adoption/Utilization
- Support communications and educate internal users on new features and enhancements
- Update and promote user documentation
- Respond to business requests as Subject Matter Expert
- Support customer marketing activities and/or provide marketing value proposition content
- Provide success metrics reporting
- Collaborates with other product teams for efficiencies and alignment
- Define, communicate, and train on best practices for product uses
Education
- Associate or Bachelor's Degree
Critical Skills
- Product Management experience or equivalent
- Understanding of connectivity and EDI ordering
- Understanding of analytics and data use in a business environment
- Experience interacting with customers
Additional Knowledge & Skills
- Understanding of healthcare supply chain distribution and products
- Understanding of various healthcare class of trade and specialties
- Demonstrated ability to develop solution value propositions; design presentations that clearly and concisely articulate the solution value proposition and/or ROI.
- Ability to influence internal customers, external customers and business leaders.
- Able to define market positioning of products/services, in order to gain customer acceptance, meet market share objectives, and sustain long term profitability.
- Ability to foster effective working relationships with peers within and across organizational lines.
- Strong understanding of various business areas of companies (such as IT, legal, sales, marketing, service) and how each area contributes to the effective management of new initiatives.
- Ability to quickly adapt and adjust to change.
- Identify and develop personal skills aligned to McKesson iLead values