Description:
We are looking for someone who is:
- Focused on customer service
- A strong leader
- Detail oriented
- Communicative
- A team player
- Able to adapt to daily staff changes
What you will typically be responsible for:
- Supervision of production staff
- Providing cost estimates for services provided by staff and vendors
- Ensuring work performed by employees and vendors is completed as specified and within cost estimates
- Providing training and coaching employees to perform effectively and efficiently
A few reasons you might love this job:
- Make a Meaningful Impact: Join a team that's at the forefront of providing critical services to Contra Costa County. Every day, you'll play a vital role in shaping the community and making a difference where it counts the most.
- Surround Yourself with Excellence: You’ll collaborate with a team of dedicated professionals who excel in their roles.
- Embrace the Challenge: With daily challenges that push you to grow, you'll never have a dull moment.
A few challenges you might face in this job:
- Navigating Bureaucracy: As with any organization, you may encounter bureaucratic hurdles that can slow down the process of securing contract and purchase agreements.
- Talent Acquisition: In an industry experiencing shifts and transformations, finding and retaining skilled individuals can pose a challenge
- Workload: There is a constant flow of tasks and projects to be managed
Competencies Required:
- Decision Making: Choosing optimal courses of action in a timely manner
- Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
- Using Technology: Working with electronic hardware and software applications
- Attention to Detail: Focusing on the details of work content, work steps, and final work products
- Innovation: Imagining and devising new and better ways of doing things
- Informing: Proactively obtaining and sharing information
- Customer Focus: Attending to the needs and expectations of customers
- Leadership: Guiding and encouraging others to accomplish a common goal
- Managing Performance: Ensuring superior individual and group performance
- Allocating Resources: Prioritizing the use of fiscal and material resources to maximize organizational effectiveness
- Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives
- Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business
Minimum Qualifications
License Required: Possession of a valid California motor vehicle operator’s license. Out of state valid motor vehicle license will be accepted during the application process.
Education: Possession of a high school diploma or G.E.D. equivalency or high school proficiency certificate.
Experience: Three (3) years of full-time (or the equivalent of full-time) supervisory experience in a large print or major mail processing and distribution center, which included shop-wide responsibility for daily operations.