Description:
After the overwhelming success of our chatbot/voicebot technology, we decided to invest in Propelix as a B2B GenAI prompt engineering platform provider to allow other companies to leverage our highly customizable AI-based virtual agent framework to help scale their business. Propelix.ai is to Jerry what AWS is to Amazon: a valuable core technology that we are making available to other companies because we believe it can be a very valuable business for us. We are looking for a principal product manager to own the product development, implementation and success of our earliest customers for Propelix. This role sits at the intersection of go-to-market and product.
Responsibilities
- Drive the development of Propelix from 0 to 1, working directly with our early customers and iterating on their feedback to uncover and refine our product-market fit
- Utilize customer insights to identify and build new Propelix features, ecosystem integrations, and processes that enable both initial customer success and future customer growth
- Ask penetrating questions to form a deep understanding of our customers needs and customize our technology to help them produce meaningful results
- Own and execute the implementation process for our early Propelix customers to drive customer success and satisfaction
- Manage all aspects of our B2B Propelix product to establish it as the leading GenAI prompt engineering platform provider within the Insurance industry
Requirements
- Systems Thinking: Skilled at bringing structure to ambiguous situations, demonstrating curiosity, asking insightful questions, and employing creative and first-principles thinking
- Initiative: Highly self-motivated with a strong sense of ownership over tasks.
- Organizational Skills: Exceptional project management abilities, capable of managing clients, internal stakeholders, project and product team members, and project timelines effectively.
- Communication: Strong proficiency in both written and verbal communication, able to interact with and influence a diverse range of audiences, including internal, external, technical, and non-technical stakeholders.
Ideal Profile
- Bachelor’s degree in an intellectually rigorous discipline
- 5-10 years of experience, ideally a mix of structured problem solving experience (MBB, VC or PE experience preferred) followed by a few years of experience building products at an early-stage B2B SaaS startup (pre-product market fit)