Pre-injury Consultant

Description:

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Pre-Injury Consultant - Claims to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Claims Stewardship

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

AIG manages claims using a wealth of technical and market knowledge about risks, business practices, and the ever-evolving legal and regulatory environment.

How you will create an impact

As a Pre-Injury Consultant, you are a market differentiating, respected resource known for your deep technical expertise and/or ability to guide clients in the return to work process and in medical management coordination. Working with Client Services, Claims and Underwriting, you support and educate clients in understanding and optimizing AIG’s medical management programs and you identify opportunities to customize programs and integrate them into the claims process. Duties you would perform include:

• Develop and provide reports to assist clients in understanding their medical management results and performance
• Train client staff in the use of medical management tools to optimize results
• Conduct face to face meetings with clients to consult on return to work programs, improve First Notice of Loss timing, improve medical management programs, and enroll clients in beneficial medical programs
• Provide medical panels, cards, directories and other information to take full advantage of medical management programs
• Act as liaison with clients, claims staff, client engagement and underwriting in provider nominations and claims inquiries
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